Privacy Policy

Introduction

We will safeguard and respect your privacy. This Policy explains the ways in which we process or use your personal data and sets out your legal rights in relation to your personal data.This policy is subject to copyright (ours or our licensor’s) and may not be copied or used or adapted for use by anyone else without written license from us.If your visual or other access requirements mean that you need a larger font or other format copy of this policy, please contact us.

Who We Are and How to Contact Us

“We,” “our,” or “us” refers to Headway Property Services, which is a trading name of the company's office registered at:

Headway Assets Ltd, 6 Ramsey Close, Lower Earley

We are the data controller responsible for this website and your personal data, acting as joint controllers. You can contact us at our registered office or via the Contact Us page, including for any data protection or privacy-related matters. The preferred and simplest contact method for privacy or data protection matters is by emailing us at [email protected] , addressed in the subject matter as “To the Compliance Manager.”

When This Policy Applies

This policy is mainly directed at general users of this website or clients. We may have a separate or additional privacy policy for current, potential, and past employees or contractors, which would have been notified to them.This Policy does not apply to our processing of personal data of anyone with whom we have a specific contract that includes clauses or references to specific privacy policies to the extent that they override this one. In general, this Policy is additional to any other one and does not override it.We do not knowingly collect or maintain any personal information of children. If you are under the age of 18, please do not access our website or social media pages or communicate with us.

Data Protection Principles

We will comply with data protection law. This means that your personal data that we hold must be:

  • Used lawfully, fairly, and in a transparent way.

  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

  • Relevant to the purposes we have told you about and limited only to those purposes.

  • Accurate and kept up to date.

  • Kept only as long as necessary for the purposes we have told you about.

  • Kept securely.

How We Obtain Your Information

We may collect any information that you provide to us, for example, when you:

  • Buy or apply for or express an interest in any of our products or services;

  • Contact us to enter into or enquire about a transaction with a client of ours or with us;

  • Create an account on our website or in any of our apps or online tools;

  • Communicate with us by email, chat, applications, shared meetings or document spaces, social media messages, comments or posts, calls, meetings, training, post, webinars, or via our websites or apps or online tools;Make an enquiry, provide feedback, or make a complaint;Subscribe to any of our marketing, newsletters, articles, or mailing lists;

  • Enter a competition, promotion, or survey provided by us or on our behalf;

  • Register to and/or attend our events in person or online;

  • Network with us (e.g., at exhibitions, conferences, and/or other meetings or events, in person or online) or provide us with any contact details for networking purposes;

  • Link to or share information with any of our personnel through social media or business forums or groups (e.g., LinkedIn, business or industry associations, or alumni networks);

  • Submit a CV and/or application for a job or to become a contractor or service provider and/or attend an interview or assessment with us.

We may also receive information about you from other people. For example:

  • Service providers and others: We may collect personal information from or via the people with whom we share data (see Sharing Your Information section);

  • Publicly available sources: We use publicly available sources such as search engines, listings sites, social media, websites, company registers, electoral registers, to carry out identity and compliance checks, and gain background information and research;

  • Analytics providers, advertising networks, and search information providers: We may collect personal information from external providers of these services (see later sections);

  • Employers, recruitment agencies, and referees: If you apply for a job with us or to become a service provider or contractor, we may contact your recruiter, current, and former employers and/or referees to provide information about you and your application;

  • Referrers: We may receive information about you from others if you communicated to them that you would like to hear from us or from specified categories of business that include us;

  • Official sources: We may receive information about you from government authorities or bodies, police, crime, or fraud prevention, or other authorised entities;

  • Security: We may collect information from our information and cyber security service providers about any actual or attempted misuse of our website, apps, emails, or other communication methods or devices.